New Patient Info

Thank you for your interest in Special Smiles!

Below is the process for becoming a new patient at Special Smiles. This also applies if you are a returning patient that has not been seen for at least 5 years. If you have any questions about the process, feel free to contact us at 267-639-6250 prompt #2.

We want to ensure your visit goes smoothly. Here’s how you can prepare so we can be ready for you!

 

STEP 1

Information Gathering

  • Obtain a Referral: Get a referral from a dentist for treatment under general anesthesia OR a Letter of Necessity from your Primary Care Physician.
  • Photo of Insurance: Capture clear pictures of both sides of your insurance card.
  • Supportive Housing: For any individual living in supportive housing, we require a copy of the Lifetime Medical History or what is sometimes referred to as an Individualized Service Plan (ISP).

If you have recent X-rays, feel free to upload them when filling out your Health History Form—they are helpful, though not required.

Once you have these documents prepared, you may fill out the Health History Form.

STEP 2

Scheduling Your Consultation

Once we have your info, we’ll contact you within seven business days to schedule your consultation. You’ll meet with our nurse and dentist to discuss the specific medical clearances needed prior to your dental care under general anesthesia in our outpatient office.

Note: This is a planning meeting; your actual dental care happens at a later date.

Our professional staff will review all of the information to determine the best treatment plan.

If we determine Special Smiles is the best place for the patient’s dental care, we will begin the process for scheduling your dental treatment appointment.

If Special Smiles is not the best place for the patient’s dental care, we will do our best to assist you in finding an appropriate dental facility.

STEP 3

Obtain Required Medical Clearances

Following your consultation, you will need to gather the following to ensure it’s safe to proceed. To make it easy, you will leave your consultation with the History & Physical and Consent Forms in hand:

  • History & Physical: A current H&P and medication list from your PCP (using the form we provide).
  • Legal Consents: Signed consents from the patient’s legal guardian.
  • Specialist Clearances: Depending on your history, we may need office visit notes and clearance from your specialists and/or instructions on holding medications.

Important: Please email or fax these completed forms to us as soon as possible. Once everything is received and reviewed by our medical team, our scheduling coordinator will call you to schedule the dental treatment date!

STEP 4

Day of Treatment

On treatment day, your dentist and anesthesiologist will meet with you to review the plan and answer any questions.

  • Time: Plan to be at our office for approximately 4 hours.

The dental treatment consists of an examination; full mouth x-rays, cleaning, application of fluoride, and other dental services depending on the needs of the patient.

Following treatment, the patient is awakened and transferred to the recovery room, where our nursing staff provides one-on-one care until the patient is able to return home.

  • Aftercare: The patient will need dedicated attention at home to ensure they recover from anesthesia as expected.

We’re here to help make this easy

Our team will guide you through each step and let you know exactly what is needed before treatment day. If you have any questions about the process, feel free to contact us at 267-639-6250 prompt #2. You can also email us at front.desk@specialsmilesltd.com or send us a fax at 267-639-6270.